Privacy policy

Privacy Policy

Effective Date: July 13, 2026

At Navis, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address

  • Device information

  • Browser type

  • Cookies and website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify and confirm purchases

  • Provide customer support

  • Respond to your inquiries

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or marketing messages only where permitted by law or with your consent

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve your shopping experience

  • Measure the effectiveness of marketing campaigns

You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We may share your information with trusted third-party service providers only when necessary to operate our business, including:

  • Payment processors

  • Shipping and courier companies

  • Website hosting providers

  • Analytics providers

  • Marketing and advertising partners

  • Fraud prevention and security services

We do not sell your personal information to third parties.

5. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw consent where applicable

  • Request a copy of your personal information

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

9. Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be processed or stored in countries other than your own by Shopify and our trusted service providers. Appropriate safeguards are used where required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Store Name: Navis

Email: mujtaba3389@gmail.com

Phone / WhatsApp: +92 344 8205411

We are committed to protecting your privacy and handling your personal information responsibly.