Shipping policy

Shipping Policy

Effective Date: July 13, 2026

Thank you for shopping with Navis. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation once your order has been successfully placed.

Shipping Time

Estimated delivery times are:

  • Major Cities (Pakistan): 2–5 business days

  • Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you may receive tracking information (where available) so you can monitor your shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order.

Navis is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Courier service delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • High order volumes

We appreciate your patience in such situations.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. Include your order number and, if applicable, clear photos of the damaged item.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations within Pakistan.

Please ensure that the correct payment amount is available at the time of delivery.

Contact Us

If you have any questions regarding shipping, please contact us:

Store Name: Navis

Email: mujtaba3389@gmail.com

Phone: 0344-8205411